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Fraudulent Emails!
The Alabama Credit Union League has been notified today by several credit unions that a number of text messages and emails are circulating under subjects like:
- Account De-activation
- Account Status Alert
- Changes to Terms and Conditions
- Irregular Activity
The message could be from phone number 1-888-645-1787.
These e-mails and text messages say they are from the Credit Union National Association (CUNA) and ask that the member call a number in order to have their account reactivated. Some may request that the member leave callback information or provide financial information directly. All of these e-mails are fraudulent. Do not respond to these messages!
As you know, CUNA is the trade association for credit unions in the US.
CUNA does not maintain any type of customer/member financial information and would never ask for this type of information.
Additionally, Rocket City Federal Credit Union would never solicit your personal identification information via email. If you did respond to such a solicitation, please contact the credit union immediately at 256-533-0541.
More Information on Internet Fraud
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Important Notice !
Based upon a report from VISA Credit Card Services, a significant increase of fraud is occurring at gas stations across the United States. Discount retail stores are also being reported in the fraud. A small number of our own VISA Credit Card member accounts have been compromised. We are taking secure and vital measures to insure the safety of our credit card members. Please be assured that no member will be responsible for fraudulent transactions of this nature. Law enforcement authorities across the nation are investigating this compromise.
As to the security of our members, we have lowered dollar and transaction limits in order to discourage any further credit card compromise accounts. If you have any problems with processing a VISA credit card transaction, please contact the credit union @ 256-533-0541 during business hours and we will give you our immediate attention. If after business hours please call :
VISA CREDIT CARD - 1-800-991-4961
or VISA DEBIT CARD - 1-800-472-3272
YES, Your Money is Safe at Rocket City Federal Credit Union!
With recent concerns about the stability of the banking system and the solidity of funds insured at financial institutions, we are confident of a strong and sound Rocket City Federal Credit Union. Our member accounts are Federally Insured by the National Credit Union Share Insurance Fund up to $250,000.00 through December 31, 2013. For more information on the NCUA Share Insurance please visit,
http://ncua.gov/ShareInsurance/index.htm
Or visit one of our offices for more information.
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